2.         A FEW (JUST 4!) DOS AND DON’TS
3.         WIFI & APPLIANCES
4.         UTILITIES (Water, Gas and Electric)
6.         KEYS
7.         PARKING
8.         BOARD GAMES & BOOKS
10.       TRANSPORT
12.       PETS
13.       CHILDREN
14.       BREAKAGES
15.       SMOKING
16.       DEPARTURE
17.       INVENTORY




Doctor & Pharmacy
Windermere Health Centre, Goodley Dale, Windermere LA23 2EG
Call: 01539 445159 (GP), 015394 43139 (Pharmacy)

Alistair Morgan & Associates, St Johns Surgery, Lake Road, Windermere, Cumbria, LA23 2EQ. Call 015394 43378

Westmorland General Hospital, Burton Road, Kendal LA9 7RG. Call 01539 732288

Call 999 if there is a medical emergency, fire or crime taking place.

We do not have any laundry facilities on site, the nearest is Windermere Launderette & Dry Cleaners, 19 Main Rd, Windermere, LA23 1DX. Telephone: 015394 42326


2.         A FEW (JUST 4!) DOS AND DON’TS

(1)        STAINS – We’ve left “Make-up wipes” in the bathroom for you to use, to avoid make-up stains on towels and bed linen. Sorry, we’ve tried to give quality linen and the cost of replacement is high (the king duvet cover alone is £43!). In case you use hair dye, we ask you to bring your own towel/pillow protector. Make up, hair dye, food stains and other damages will be charged at cost.

(2)        DOORS & WINDOWS – Just as at home, for your safety please close all windows and doors when you go out. Please turn off appliances and lights.

(3)        CLEANING – The property is cleaned for your arrival and following your departure. Should you need them, there are cleaning equipment in the understairs cupboard i.e., vacuum, dustpan and brush etc.

We supply washing up liquid, laundry tablets and dishwasher tablets to get you started. If you need more, you will need to purchase them in town.

There are tea towels and dishcloths supplied for a week stay with spares in the drawers in the kitchen.

We ask that you leave the house in a good condition and ready to be prepared for the next guests.

(4)        BINS – Please would you make sure that all waste is bagged in the black bags provided and placed in the green Cumbria Waste bin outside the door. 

Any problems should be reported to us as quickly as possible. Our mobile 07490 768 983.


3.         WIFI & APPLIANCES

Wi-Fi- There is free Wi-Fi throughout the property. Network Name: In the printed welcome pack at the apartment Password: In the printed welcome pack at the apartment.

Normally Available Upload Speed: 18.05 – 19.00 Mbps. Minimum Guaranteed Download Speed: 65.90 Mbps


4.         UTILITIES

Water Stopcock – located above the fridge freezer in the small cupboard with wooden handles.
Electrical Fuse Box – located outside in the communal hallway by the bedrooms.
Gas Heating boiler – located in the cupboard in the lounge on the window wall by the entrance. Instructions for use are in the guest information folder in the apartment.



There are towels supplied for a week stay with spares for later in your stay in each bedroom. There are refillable dispensers with handwash, shampoo, body wash and body lotion. Please leave these to be refilled for the next guests. There will be toilet paper and kitchen roll supplied, however you will need to purchase more locally should you need them.


6.         KEYS

Access is self-check in with a code for the rear door (by the car parking space) texted/emailed to you 24 hours pre-arrival. Unfortunately, lost keys will be charged along with the cost of a lock change.


7.         PARKING

There is parking for one (1) vehicle directly outside the rear door of the property and there is plenty of roadside parking available on Craig Walk, Biskey Howe Road, Beresford Road or any of the surrounding residential roads.


8.         BOARD GAMES & BOOKS

There are a range of board games and books on the bookcase in the dining room. Please enjoy these and we would be grateful if you would pack them back up for the next guest to use once you have finished.



Biskey Howe viewpoint

Cockshott Point. A short walk from the centre of Bowness is Cockshot Point on the lake shore. It’s the perfect place for a family picnic and a paddle in the lake.

Local restaurants, pubs or takeaways – TBC


10.       TRANSPORT

Taxis – Lakeside. Call 015394 88888

Bus timetables – in the folder.



Being an older property there are some features that whilst add to its charm, might make access and getting around in Biskey Bowness difficult for people with limited mobility. Our rooms would unfortunately not be able to accommodate a wheelchair. Assistance dogs are free of charge but please let us know at the time of booking or on arrival.

As a whole Bowness by its nature is built up the hill from the Lake shore. Note – disabled parking is available by the lake shore.


12.       PETS

Sorry, pets not allowed.


13.       CHILDREN

We regretfully cannot accommodate anyone under the age of 8 years old. We do not provide family rooms or facilities for babies, infants, toddlers or younger children such as cots, highchairs, baby gates, additional beds etc


14.       BREAKAGES

Wear and tear is absorbed into the cost of stays however excess breakages and damage outside of this will unfortunately incur charges.


15.       SMOKING

Biskey Bowness is strictly a Non Smoking apartment. Any guest found to be smoking in the apartment will be asked to leave. In the event of damage and/or smoking in the building premises, we reserve the right to charge a minimum fee of £75.00


16.       DEPARTURE

Departure time is 10.00am and we would be grateful if you would be prompt as possible as we need plenty of time to ensure the property is thoroughly cleaned and prepared ready for the next guests. Please would you also move your car from the rear car parking space following check-out as we need to access the parking ourselves to bring all the fresh linens etc and remove the used for our next guests.


17.       INVENTORY

6 x hi ball glasses & 6 x wine glasses
1 x kettle & 1 x 4 slice toaster
6 x cereal bowls, 6 x mugs, 6 x cups, 6 x saucers, 6 x dinner plates
1 x plastic jug with lid
1 x teapot & 1 x cafetiere
1 x knife block & knives
1 Fridge freezer
1 x dishwasher
1 x washer/dryer
1 microwave
6 x dessert spoons, 6 x teaspoons, 6 x knives, 6 forks, 6 x soup spoons
6 x plastic bowls, 6 x plastic plates, 6 x plastic beakers, set of 6 each plastic cutlery
Baking trays
Roasting and pie dishes
1 x plastic tray
Chopping boards and range of kitchen utensils & wooden spoons
Pan set including frying pan


Bin & Toilet brush
Toilet roll holder
Cotton wool & cotton bud holder
Sanitary bag holder
Basket for towels
Towels, bathmat for 4 people for 1 week
Refillable toiletries, shampoo, shower gel, hand wash & body lotion


King-size bedroom
TV & remote
2 x bedside lamps,2x bedside cabinets
1 x king-size bed
Dressing table & chair
Floor standing mirror with drawer
1 x armchair
4 x pillows
1 x king-size duvet
1 x runner
4 x cushions
12 wooden coat hangers


Twin Bedroom
TV & remote
2 x bedside lamps, 2x bedside cabinets
2 x single beds
Chest of drawers
4 x pillows
2 x single duvets
2 x runners
2 x cushions
12 wooden coat hangers


Lounge/dining room
1 x two-seater leather sofa
3 x leather armchairs & 2 x foot stools
6 battery candles
1 x set fairy lights
1 x wireless router
1 x TV
1 x coffee table
1 x rug
1 x Dinning table & 6 chairs
1 x bookcase
Range of board games and books
1 x large plant
6 x cushions
1 x mirror, 1 x wall clock
1 x sweeping brush
1 x dustpan & brush
1 x ironing board & iron
1 x clothes airer